Privacy Policy - Scenteva
At Scenteva, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
1. Information We Collect
We may collect the following information when you use our website or shop with us:
- Personal details such as your name, email address, phone number, and shipping address.
- Payment information when you make a purchase (processed securely through our payment partners).
Browsing details like IP address, device type, and pages visited (to help us improve your shopping experience).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases, inquiries, and promotions.
- Improve our website, products, and customer experience.
- Send you exclusive offers, updates, and news (only if you’ve subscribed).
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with:
- Trusted service providers (payment processors, shipping partners) who need it to fulfill your order.
- Authorities, if required by law.
4. Cookies & Tracking
We use cookies to:
- Remember your preferences.
- Provide a smoother, faster shopping experience.
Analyze website performance.
You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Security
We use encryption, secure servers, and other safety measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
You can request to:
- Access, update, or delete your personal data.
- Unsubscribe from marketing emails anytime.